Contrary to reports elsewhere on the web, the BBC received just a handful of complaints about the nature and content of the third episode of Doctor Who.
In a response published on their complaints website, the BBC said:
“Doctor Who is famously remembered by adults as being the family teatime programme which they watched from behind the sofa as children. The series has always been shown in the early evening and, while the monsters may be scary, the content is carefully considered for a pre-watershed audience.
The programme sets out to balance the right amount of humour, drama and suspense in each episode. In The Unquiet Dead broadcast April 9th, the comic character of the Welsh undertaker and a larger than life Charles Dickens together with the laughter and bravery shown by the Doctor and Rose in the face of danger were, we believe, vital elements in putting this “ghost story” into the right context for a family audience. This is a balance we will strive week by week to maintain and remain vigilant about.
Doctor Who has never been intended for the youngest of children and in line with the BBC’s scheduling policy, the later a programme appears in the schedules, the less suitable it is for very young children to watch unsupervised. We would suggest it would be a programme which 8 year olds and above would enjoy watching with their parents. Programmes for very young viewers are clearly indicated in the listings. The programme is well trailed giving a clear indication of its content.”