As regular readers may have noticed, I’m a big fan of ebook retailer Kobo but in recent weeks I’ve been frustrated at the availability of certain titles from them.
First up was the missing Adrian Mole book I mentioned before Christmas, my complaint about which promoted Penguin to kindly get in touch and provide assistance, and now my desire to read titles from John Le Carre, Peter James and Lynda La Plante is being thwarted.
In the case of Le Carre and James the annoyance is that Kobo has some books by the authors but not all, despite other retailers offering what seems to be each author’s entire list. The case with La Plante’s books differs – the very first book I bought from Kobo was a La Plante but now I’ve looked to buy more they’re no longer available.
In recent weeks I’ve started having to buy books around Kobo’s stock lists rather than buy the books I actually want to read.
Of course, for various reasons some retailers may not sell books from all publishers but where a retailer stocks an author it’s reasonable for the buyer to expect them to offer the entire range, especially where titles form a collection.
Add my recent experiences of Adobe’s lamentably poor customer service for Digital Editions which makes me cautious about relying on any of the epub apps in the long term and I suddenly find myself considering an option I wouldn’t have contemplated only a few months ago – buying from Apple’s iBooks.
I’m not a fan of closed DRM such as that used by iBooks but even the restrictions of closed platforms are less restrictive than not being able to buy the book in the first place.
I’m hoping Kobo will improve its range as I’d like to keep buying from them but the next book I buy will be one of the above – if they’re still not stocking them by that time, I’ll be spending my money elsewhere.
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