Details of the programme here but the short version is that Apple will repair the MacBooks shipped between October 2009 and April 2011 for up to two years from original purchase date.
This caught my attention because earlier this year the underneath of my MacBook starting to come away without any ill-treatment on my part.
My local Apple repair centre advised they’d never seen anything like it before and declined to accept any money to repair it, telling me I should contact Apple in case it was a known issue.
Huge thanks there for being so helpful and not just grabbing the cash!
My contact with Apple suggested it wasn’t (then) a known issue and I was asked to send in a photo of my MacBook for evaluation. Ultimately Apple undertook to provide a free repair which was carried out as an “exception” because the laptop was out of warranty.
It looks like talk of special favours is now at an end and Apple has recognised this is more than an isolation incident.
Now if only someone could stop that red light shining out of my headphone jack and help be re-enable the internal speakers….
