Like probably most other iPhone users I consider O2’s to tethering charges more than a little greedy but when my T-Mobile broadband failed earlier today I thought I’d give O2 a try so I could at least compare the two.
The resulting conversation didn’t go well, first I was told it’s impossible to add tethering ‘same day’ and I’d have to wait until my next bill was produced. Seems a pretty odd way to cash in on a heavily promoted ’new’ service.
What really inspired this post though was the next part of the response – I was told that unless the user switches tethering off after use any data downloaded by the iPhone even when used as a phone would continue to come out of the tethering allowance, resulting in bills for any overage.
This is pretty remarkable given O2’s assertions over the past few days that they’re able to tell when the handset is being used for unapproved tethering. Surely, if one takes that claim at face value, this means O2’s billing systems should in turn be able to tell the difference and not charge for data used for normal iPhone operation?