BT

  • BT completes EE takeover

    BT completes EE takeover

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    Staff

    BT has completed its acquisition of EE, turning it overnight from one of the UK’s newest and smallest mobile operators into its largest.

  • 1,000 new posts created as BT seeks to repair poor customer service reputation

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    Staff

    The company has long faced complaints about the quality of its call centres and the service they offer to consumers, driven in part by a decision to offshore thousands of jobs.

  • BT given final go-ahead to gobble up EE

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    Staff

    A number of companies who gave evidence to the CMA inquiry warned about a loss of competition but the watchdog ruled that while both BT and EE currently offer mobile services and home broadband, each was only a small player in the other’s core market.

  • BT confirms Fear the Walking Dead season two’s UK airdate

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    Staff

    The fifteen part second season production last month in the Baja peninsula in Mexico at Baja Studios, home to some of the greatest ocean-set films in recent years including James Cameron’s Titanic.

  • BT TV adds Netflix Ultra HD to content line-up

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    Staff

    Costing £8.99 a month, Netflix’s Ultra HD plan requires the customer to have a compatible Ultra HD TV/4k TV and BT’s YouView+ Ultra HD set-top box which launched this summer alongside the ISP’s Ultra HD BT Sport channel.

  • BT says sorry after complaint numbers spike

    BT says sorry after complaint numbers spike

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    Staff

    Ofcom’s latest complaints bulletin showed that in the three-month period covering July to September 2015, BT was the most complained about of all UK pay-TV operators with 25 complaints per 100,000 customers.