Telecoms
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Virgin Media O2 seeks to boost customer satisfaction amidst jobs and spending cuts
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Formed through the merger of Liberty Global and Telefónica’s UK assets, the company is one of the nation’s biggest providers of mobile, broadband and pay TV services.
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BT rescues TalkTalk from administration
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TalkTalk has 1.5 million retail customers and 1 million wholesale customers across the UK.
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Vodafone to launch 5G home broadband social tariff
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Aimed at lower income households and those on government benefits, the new 5G Broadband Essentials plan will offer “full‑fibre‑like” speeds.
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Ofcom bans Openreach’s proposed broadband price cut
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The firm’s network is used by hundreds of ISPs to supply broadband and telephony services to end users across the UK.
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Openreach is using AI to cut cancelled full fibre orders
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The firm is using AI to give customers “faster, clearer and more interactive” support when installs become complicated.
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How to get your tech ready for moving day
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Alongside the inevitable snags and delays, you need to get ahead on arranging broadband quickly in your new place, as well as transporting potentially expensive electronics.