Ofcom
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Telecoms customers can now escalate complaints sooner
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Broadband and landline customers can now escalate complaints to an independent adjudicator much sooner thanks to strengthened rules which come into effect today.
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Ofcom updates Openreach’s full fibre network obligations
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Openreach must continue to offer competitors building their own full fibre broadband networks access to its ducts and poles at regulated “fair, cost-based prices” for the next five years under updated rules unveiled by Ofcom today.
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Ofcom publishes final rules on satellite smartphone calls
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The media regulator first set out its plans to bring the technology to UK users in March, since when mobile operators have been busy signing partnerships with satellite operators.
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EE, O2 and VodafoneThree secure extra 5G spectrum in busy areas
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The ‘mmWave’ spectrum being made available can boost capacity and speeds for existing users while also helping meet future growth in demand for mobile data.
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Ofcom: 1.6m benefit from easier broadband and phone switching
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Ofcom says more than 1.6m customers have befitted from simpler switching between phone and broadband providers during the past 12 months.
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Ofcom confirms mmWave spectrum auction details
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Opening up this ‘mmWave’ spectrum will improve mobile services by boosting capacity and speeds in cities and major towns.