Ofcom
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Netflix beats BBC as UK’s ‘go to’ destination for TV
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The streaming service is now the first choice of 26% of viewers, narrowly ahead of the BBC (25%) and comfortably ahead of ITV (15%) and YouTube (10%).
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Ofcom raises competition concerns over Openreach discount for ISPs
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Ofcom has signalled its intent to block Openreach from offering internet service providers a discount when they sign up a customer who is new to its network.
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Ofcom fines Virgin Media £28m for blocking cancellation requests
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Ofcom found the company made it difficult for customers to cancel their TV and broadband contracts.
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PSBs want streaming stick makers banned from encouraging users to rearrange apps
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Broadcasters are unhappy at Ofcom’s proposals for how streaming sticks and smart TVs should display their apps, while device makers have accused the regulator of exceeding Parliament’s intent.
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Ofcom approves changes to STV’s news output
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Audiences for its broadcast news programming have fallen in each of the previous five years as viewers increasingly look for news online.
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Telecoms customers can now escalate complaints sooner
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Broadband and landline customers can now escalate complaints to an independent adjudicator much sooner thanks to strengthened rules which come into effect today.