Telecoms

  • O2 partners with RNIB to better serve visually impaired customers

    O2 partners with RNIB to better serve visually impaired customers

    —

    by

    Staff

    Mobile operator O2 has teamed up with Royal National Institute of Blind People (RNIB) to re-train 80 of its in-store tech specialists, enhancing the service they can offer to customers with sight loss. Specialist training seminars overseen by the RNIB focussed on customising smartphones and operating systems such as Android and iOS.  Staff were schooled…

  • Ofcom names 4G mobile bidders

    Ofcom names 4G mobile bidders

    —

    by

    Staff

    Telecoms regulator Ofcom has announced the names of the companies bidding for the UK’s 4G spectrum which will allow networks to offer super-fast mobile broadband. The bidders include Everything Everywhere, owners of T-Mobile and Orange who are already offering 4G services, O2 owners Telefónica and Vodafone. Also bidding are BT subsidiary Niche Spectrum Ventures Limited…

  • Three to offer Nokia’s Lumia 920 and Lumia 620

    —

    by

    Staff

    Nokia’s Lumia 920 and Nokia Lumia 620 smartphones are heading to UK mobile network Three. Both handsets run Windows phone which includes LiveTiles providing personalised updates direct to the homescreen.
 The Lumia 920 includes PureView camera technology with a built-in Optical Image Stabilizer and Carl Zeiss optics “that capture blur-free, crisp pictures every time even…

  • YouView software update adds EPG search

    —

    by

    Staff

    YouView has begun rolling out its latest software update, bringing the ability to search live TV content for the next seven days and support for Dolby surround sound over HDMI. Developed by BBC, ITV, Channel 4, Channel 5, Arqiva, BT and Talk Talk, YouView combines subscription-free broadcast channels with broadband delivered content from catch-up services…

  • Broadband and mobile customers could get new right to cancel contracts over price hikes

    Broadband and mobile customers could get new right to cancel contracts over price hikes

    —

    by

    Staff

    Broadband, phone and mobile customers could gain the power to end their contract without penalty if prices increase. At present customers are generally unable to exit a contract if prices increase during its term without paying a penalty. The only exception is where a provider agrees an increase would to cause a ‘material detriment’ to…

  • O2 increases prices for pay monthly customers

    O2 increases prices for pay monthly customers

    —

    by

    Staff

    With just 14 days to go until Santa makes his annual visit, mobile network O2 has given customers an early Christmas present – news of a 3.2% increase in line rental costs from February 2013. The company says it’s being forced to increase prices because of rising external costs and says it has “held off…