Ofcom
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Three fined £250,000 for customer service failures
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The fine was levied after an investigation found the network closed a number of complaints without checking issues were resolved.
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UK’s ‘next generation’ text relay service goes live
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The upgraded service will be offered by all landline and mobile telephone providers and be accessible on smartphones and tablets.
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Virgin Media calls for Ofcom investigation into Premier League rights
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The cable company claims “UK fans pay the highest prices in Europe to watch football on TV” as a result of the league’s bidding system.
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Ofcom and telcos agree new rules for 08, 09 and 118 charges
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Callers are often not told by the service provider how much they will be charged and only find out when their phone bill arrives.
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Ofcom rejects London Live request to alter programming commitments
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The station, operated by the Evening Standard’s owners, wanted to reduce its local content commitments.
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Ofcom defends record on local TV licenses
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The local TV initiative was set up by the Government in 2011 to ensure viewers had access to programmes and news content about their area.