Openreach
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Ofcom announces start date for BT network targets
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New rules setting out how fast BT’s network maintenance division must carry out repairs and installations come into effect next month.
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Ofcom sets out rules on fibre broadband profitability
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TalkTalk accused BT of squeezing their profits by not maintaining sufficient margin between the wholesale price it charges rivals and the retail prices it charges domestic and business customers.
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Openreach ordered to speed up repairs and installations
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BT’s network division, Openreach, will have to speed up repairs and installations under new rules proposed by telecom regulator Ofcom.
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Openreach to recruit 1,600 new engineers
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Phone and broadband customers should find themselves waiting less time for services to be fixed or installed after Openreach announced plans to recruit 1,600 new engineers.
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BT signs up 170,000 new broadband users in first three months of 2014
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BT’s consumer division took almost 80% of new ADSL and Fibre broadband connections in the first three months of the year.
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Ofcom study suggests Virgin Media broadband users more likely to suffer peak time slowing
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New research from Ofcom suggests households with super-fast broadband packages from BT, Sky and other Openreach network resellers are less likely to suffer from peak time slow speeds than Virgin Media customers.