Virgin Media

Virgin Media customers who have upgraded to the company’s TiVo box found themselves unable to watch a Pay Per View showing of the Mayweather vs Ortiz fight thanks to an unknown glitch.

Virgin Media has promised a “major” forthcoming software update will bring expanded capabilities to its TiVo service. Customers who have complained about HDMI wake-up issues and missing basic functions such as the Red Button have been eagerly anticipating the update. Other basic features missing from the box, but available on the cable company’s previous generation…

Virgin Media are to dedicate “more” resources to spotting errors in the programme guide for their TiVo set top box according to a staff post on the company’s official support forum. The cable firm bills the TiVo as ‘the best’ way to watch and record TV. A much touted feature is the ability to create…

Users of Virgin Media’s TiVo set to box have been venting their frustration after the company’s shiny new box failed record series links on Saturday.

For the past few weeks I’ve been using one of Virgin Media’s new TiVo boxes. Though I’m broadly impressed with the box’s potential, my view is that it’s very much an early adopter product which needs some fairly big issues addressed before it’s suitable for a casual TV watcher. The Virgin/TiVo tie-up is one which…