Ofcom
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Thinking of switching broadband provider? Here’s what you need to know about your free email address and cloud storage…
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Bundled perks such as anti-virus software or public Wi-Fi access can be real money savers, but making use of some others, for example cloud storage or email accounts, can actually make switching broadband providers at a later date a major hassle.
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Sky Mobile marks new switching rules with deals on Apple and Samsung handsets
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The promotion is timed to coincide with new rules imposed on the mobile industry which allows customers to switch networks just by sending a single text message to get their PAC code.
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New mobile phone switching rules come into effect
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Telecoms regulator introduced the rules to save customers having call their current network and request a PAC code if they want to keep their existing phone number. It says “many find themselves frustrated by unwanted attempts to persuade them to stay.”
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Ofcom names BT and Kcom as broadband USO providers
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The Broadband USO initiative was introduced by the Government last year and will help ensure people get a minimum level of speed no matter where they live.
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Ofcom rules out review into BBC and Discovery’s UKTV deal
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Last month the BBC’s commercial arm, BBC Studios, confirmed it had reached an agreement with fellow UKTV shareholder Discovery on a splitting up of the company.
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Ofcom forces broadband, phone and pay-TV firms to tell customers about their best deals
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The UK’s highly competitive market means firms offer a range of promotions and deals to tempt new customers to switch to them, but many of these lower prices come to an end after the initial contract term, with customers often facing automatic price hikes as soon as they’re out of contract.