Ofcom
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Ofcom publishes free guide to increase broadband speeds
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Tips include how to use reputable websites to measure your connection and checking for interference from domestic electrical devices.
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BT Vision+ customers get Sky Sports 5
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BT has announced that TV customers with its older BT Vision+ boxes will have access to Sky Sports 5 when it launches later this month.
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Most consumers unaware of phone tariffs for less well off
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BT and KCOM offer special low-cost tariffs aimed at ensuring all UK households have access to phone services and, for an extra fee, broadband.
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BT reduces complaints but remains most complained about TV service
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In the first quarter of the year (January and March), the ISP and broadcaster received 0.25 complaints per 1,000 subscribers, down from 0.55 in the third quarter of 2013.
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Ofcom announces start date for BT network targets
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New rules setting out how fast BT’s network maintenance division must carry out repairs and installations come into effect next month.
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Ofcom sets out rules on fibre broadband profitability
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TalkTalk accused BT of squeezing their profits by not maintaining sufficient margin between the wholesale price it charges rivals and the retail prices it charges domestic and business customers.