Ofcom

  • Ofcom paves the way for superfast broadband on boats, planes & trains

    Ofcom paves the way for superfast broadband on boats, planes & trains

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    Staff

    Passengers on boats, planes and trains could soon enjoy superfast broadband speeds after regulator Ofcom approved the use of satellite-based technology on moving vehicles.

  • Northern Ireland mobile customers advised how to avoid roaming charges

    Northern Ireland mobile customers advised how to avoid roaming charges

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    Staff

    Mobile phone regulator Ofcom has published new advice to help consumers in Northern Ireland reduce or avoid expensive roaming charges caused by their phones accidentally connecting to Republic of Ireland networks.

  • Ofcom publishes guide to avoiding nuisance phone calls

    Ofcom publishes guide to avoiding nuisance phone calls

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    Staff

    Telecoms regulator Ofcom has published a guide to services offered by the UK’s biggest home phone companies which can help households protect themselves against nuisance calls. Available services include Caller Display, Incoming Call Blocking, Anonymous Call Rejection, Last Caller Identification (or 1471) and Voicemail (or 1571). Caller Display Caller display helps consumers (who have handsets…

  • Three quarters of UK homes have access to super-fast broadband

    Three quarters of UK homes have access to super-fast broadband

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    Staff

    Almost three quarters of UK homes have access to super-fast cable and fibre broadband according to a report from Ofcom. The telecoms regulator says 73% of UK homes have access to speeds of at least 30Mbit/s through services such as Virgin Media’s cable broadband and BT’s Infinity fibre product. Despite the widespread availability of super-fast…

  • Ofcom bans mid-contact price hikes for landline, broadband and mobile users

    Ofcom bans mid-contact price hikes for landline, broadband and mobile users

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    by

    Staff

    Residential and small business customers will be able to end their landline, broadband or mobile contract without penalty if prices are increased mid-contact under new rules published by Ofcom. The new rules follow the telecoms regulator’s consultation earlier this year and come into effect on 23rd January 2014. They apply to any new landline, broadband,…

  • Virgin Mobile extends EE MVNO deal

    Virgin Mobile extends EE MVNO deal

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    Staff

    Virgin Mobile, the world’s first virtual mobile network, has re-appointed EE as its airtime and connectivity partner. Unlike EE, O2, Vodafone and Three, Virgin Mobile doesn’t licence spectrum from Ofcom or own transmission sites, instead it bulk buys access to EE’s network which it uses to power its services. The two companies first partnered for…