Ofcom

  • 4G will boost mobile data coverage to 98% of the UK

    4G will boost mobile data coverage to 98% of the UK

    —

    by

    Staff

    Next-generation 4G data services will bring high-speed mobile broadband to at least 98% of the UK according to telecoms regulator Ofcom. The regulator has announced plans to auction spectrum to enable mobile phone operators to offer high-speed services. Spectrum will be offered in two bands (800 MHz and 2.6 GHz) which Ofcom says will help…

  • Ofcom: Just 5% of UK homes have a Smart TV

    Ofcom: Just 5% of UK homes have a Smart TV

    —

    by

    Staff

    Just 5% of UK households own a Smart TV, according to telecoms regulator Ofcom. Smart TVs are capable of delivering video and other content via broadband, often via apps Ofcom says sales have doubled in the past year with Smart TVs now representing a fifth of all TV sales, but notes almost half (47%) of…

  • O2 and Vodafone announce plans to speed up 4G roll-out

    O2 and Vodafone announce plans to speed up 4G roll-out

    —

    by

    Staff

    UK mobile operators O2 and Vodafone are to create a “national grid” to speed up the delivery of high-speed 4G services. In a joint statement the two firms said the partnership would “deliver real benefits for today’s mobile phone users by creating two competing networks that will be able to offer indoor 2G and 3G…

  • TalkTalk tops Ofcom’s broadband and fixed line complaints

    TalkTalk tops Ofcom’s broadband and fixed line complaints

    —

    by

    Staff

    Communications regulator Ofcom says TalkTalk was the most complained about provider of landline and broadband services between October to December 2011, though the number of complaints against the firm has fallen since the first quarter of the year. Ofcom publishes a quarterly complaints report “to provide useful information for consumers, and also to incentivise telecoms…

  • Ofcom proposes action to protect mobile customers from high roaming bills

    Ofcom proposes action to protect mobile customers from high roaming bills

    —

    by

    Staff

    Phone regulator Ofcom says it is working with the mobile phone industry and EU to protect customers from unexpectedly large bills. At present, EU rules require operators to suspend an account once the bill reaches €50 for customers travelling in Europe. Networks are also required to send alerts to consumers when they reach 80 and…

  • Proposals to make switching broadband and phone provider easier unveiled

    Proposals to make switching broadband and phone provider easier unveiled

    —

    by

    Staff

    Phone and broadband regulator Ofcom has published new proposals which would make it easier for households to switch providers. Despite existing measures to guarantee the ability switch easily, Ofcom says its research shows customers continue to face issues when changing provider. The body is proposing that the new provider become responsible for managing the switching…