BT
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BT to create 1,000 new permanent customer service jobs as bosses work to boost customer satisfaction
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Despite investing heavily in its product range, including TV and mobile offerings, in order to boost retention rates and sales, the firm is often among the worst performers in Ofcom’s complaints leagues.
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UFC: As an established player with broadening appeal BT is right to not to overpay for sports rights
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There’s been lots of anguish in various forums and corners of social media over BT’s decision to drop UFC and NBA, as well as some concern about what this means for the future of the whole BT Sport venture.
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EE updates BT Sport app offer to include casting and inclusive 4G data streaming
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Customers can register the BT Sport app on up to four different devices and even enjoy HD action on two devices simultaneously.
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BT’s 4K UHD sports channel is coming to Virgin Media
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BT and Virgin Media have struck a supply deal which will allow the cable firm to offer its rival’s 4K UHD sports channel. The deal means Virgin Media customers with a Full House or VIP bundle who also have one of the firm’s new V6 set top boxes will get the channels at no extra…
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BT releases new apps for Samsung Smart TVs, Apple TV and Google Chromecast
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The apps allow customers to access BT’s line-up of subscription channels, access catch-up content and buy and rent TV boxsets and movies on devices they already own, avoiding the need to buy an extra set top box from TV.
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Amazon Prime Video is now available on BT TV
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The service is being enabled via a software update that includes various bug fixes and is launching for users of BT’s T2100 & T2200 models.