Ofcom

  • EE to offer UK’s first 4G services

    EE to offer UK’s first 4G services

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    Staff

    Everything Everywhere, the parent company of Orange and T-Mobile, has rebranded as EE and says it will offer its new 4G services exclusively through the new brand. The new brand will co-exist alongside Orange and T-Mobile. Last month Ofcom allowed the company to launch 4G mobile data services using its existing bandwidth. Other networks must…

  • Ofcom introduces ‘fairer and more consistent’ telecoms complaints code

    Ofcom introduces ‘fairer and more consistent’ telecoms complaints code

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    by

    Staff

    Phone and broadband customers should get an “improved experience” when making complaints under new measures introduced by telecoms regulator Ofcom. Customers unable to resolve disputes with their landline, mobile phone and broadband providers can seek help from independent Alternative Dispute Resolution schemes. Using these ADR schemes is free to customers and Ofcom currently approves the…

  • Ofcom gives go-ahead to early UK 4G services

    Ofcom gives go-ahead to early UK 4G services

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    by

    Staff

    Telecoms regulator Ofcom says it will allow Everything Everywhere – owners of Orange and T-Mobile in the UK – to launch 4G mobile data services using its existing bandwidth. The decision means 4G services, which allow faster data speeds and downloads than existing 3G services, are expected to launch this year. Other networks must wait…

  • Here’s what data YouView is really collecting and why

    Here’s what data YouView is really collecting and why

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    Staff

    Scared that Lord Sugar will be monitoring what you watch? Allow us to inject to reality into the YouView privacy row.

  • 4G will boost mobile data coverage to 98% of the UK

    4G will boost mobile data coverage to 98% of the UK

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    by

    Staff

    Next-generation 4G data services will bring high-speed mobile broadband to at least 98% of the UK according to telecoms regulator Ofcom. The regulator has announced plans to auction spectrum to enable mobile phone operators to offer high-speed services. Spectrum will be offered in two bands (800 MHz and 2.6 GHz) which Ofcom says will help…

  • Ofcom: Just 5% of UK homes have a Smart TV

    Ofcom: Just 5% of UK homes have a Smart TV

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    by

    Staff

    Just 5% of UK households own a Smart TV, according to telecoms regulator Ofcom. Smart TVs are capable of delivering video and other content via broadband, often via apps Ofcom says sales have doubled in the past year with Smart TVs now representing a fifth of all TV sales, but notes almost half (47%) of…