Virgin Media has announced it will ape rival BT and provide unlimited 4G data to combined fixed line and mobile customers who experience broadband outages.
The unlimited data will be available for seven days to all Virgin Media SIMs registered on a customer’s account, ensuring they can stay online at all times.
The service is available as part of Virgin Media’s combined broadband and mobile bundles which launched at the end of April.
Jeff Dodds, Managing Director of Virgin Media, said: “We know how important it is for our customers to stay connected and that’s why Virgin Media’s new service promise offers peace of mind, no matter what happens.
“It’s a simple, transparent and straight-up commitment to our customers that we’ll keep them online with superfast unlimited 4G mobile data if they experience an issue with their broadband, plus they have the option of a next-day engineer appointment to get things fixed.
“Our service promise is at the heart of our un-limiting Oomph bundle line-up which offers our customers an unrivalled connected entertainment experience in and out of the home – at great value.”
