O2 announces price increase for mobile customers

o2Mobile network O2 has announced a 2.7% increase in its mobile tariffs for contract customers.

The increase matches the current Retail Price Index (RPI) rate of inflation and will apply to customers from their March 2014 bill.

In an email announcing the price hike, the network says customers will “also see some changes to our other charges, such as for calls and texts if you go over your monthly allowance, international calls and MMS. To see what this means for you, go to o2.co.uk/prices.”

New rules which came into effect this week mean customers who signed or renewed a mobile, broadband of home phone contact after 23rd January 2014 have the right to cancel if the supplier increases prices.

However contacts which signed before that date are not covered and customers have no automatic right to cancel.

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