• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

SEENIT

TV, Film, Broadband, Pay-TV, Games, Computing and Tech | News, Comment & Reviews

  • NEWS
  • FEATURES
  • ADVERTISE
  • Twitter

It’s not just Virgin Media customers who are locked out of BT Sport

August 1, 2013 - Staff@seenituk

inmage: seenit.co.uk
image: seenit.co.uk

A few days ago I looked at the frustrations of Virgin Media customers who face missing out on BT’s new sports channels when they launch today.

While they’re certainly the most voluble group missing out on the channels, they’re not the only one.

YouView customers who purchased their own boxes but have connected them to a BT broadband line also stand to miss out, even when they’re connected to the Infinity fibre broadband BT says is needed to receive the channels.

After several rounds of the channels appearing and disappearing on the EPG in recent weesk, they reappeared overnight alongside entries for BTs new 18 entertainment channels.

But despite BT’s press office last week saying a method for retail YouView users to order the sports channels would “be available until 1st August” and that BT would be emailing customers who registered “from 1st to direct them to the site”, it still isn’t possible to order them.

Calls to BT are met with a firm ‘There’s no way to order these channels for your box’ line.

With just a few hours until the big launch, it doesn’t seem YouView customers who’ve elected to save BT the costs of supplying and supporting a box will be much better off than their Virgin Media counterparts.

As a shareholder in YouView, BT could be thought to have a responsibility to ensure those customers who pay it for broadband can access the channels they’re helping to fund on their set top boxes.

But that doesn’t seem likely to happen in time for tonight’s launch.

And it’s now also looking unlikely that retail box owners who registered long before the July 31st cut-off point will enjoy the free 1 year HD pack available to customers who got their STB from BT or Sky.

There are clearly far more Sky customers than retail box owners, but it does seem somewhat odd to invest in a platform and then treat your rival’s customers better than your own.

Update: BT are now allowing retail customers to sign up for BT Sport.

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Tumblr (Opens in new window)
  • Click to share on Pinterest (Opens in new window)

Tagged With: BT, Telecoms, Virgin Media, YouView

Blu-ray and Gaming Top Buys

Cecil B. DeMille’s The Ten Commandments is coming to 4K UHD Blu-ray

Coming to America is getting a 4K Blu-ray release

Season 2 of Kevin Costner’s Yellowstone is coming to Blu-ray and DVD

RECENT

Disney+ confirms air dates for The Falcon and The Winter Soldier, Star Wars: The Bad Batch, Loki and Turner & Hooch

ITV announces new Bear Grylls specials with Jonny Wilkinson and Nicola Adams

Reemah Sakaan named as BritBox’s new international CEO

The Secret Garden takes Number 1 spot in latest Official Film Chart

Popular

Sky bags first run rights to Entertainment One catalogue

Freesat adds BBC Sounds to app line-up

Coming To America sequel to get global release on Amazon Prime Video

Hitman developers announce new James Bond game

Featured

Ofcom calls for greater social and geographic diversity in TV and radio

BT Sport app now available on Now TV devices

StarzPlay is now available from Rakuten TV

Britbox – What does the new UK-centric streaming service offer?

ADVERTISE ON SEENIT

We’re pleased to offer a number of advertising opportunities to high quality brands including sponsored content, competitions and advertising placements.

Please contact us for details.

MORE FROM US

Copyright © 2021 · All Rights Reserved · Contact Us · Copyright · Terms of Use · Privacy Policy