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TalkTalk returns to growth with YouView, fibre and mobile signups

February 5, 2013 - Staff@seenituk

TalkTalkTalkTalk has returned to growth in the third quarter, adding 10,000 broadband customers.

The company saw a slight reduction in churn – the measure of customers moving to rivals – which fell from 1.6% to 1.5%.

In November TalkTalk announced it had sold 29,000 YouView customers since launching the product in September, today it confirmed that total sign-ups by 31st December stood at and 80,000.

Last week BT announced 60,000 of its TV customers had signed-up for its YouView offering, taking the total ISP-provided YouView base to a minimum of 140,000.

TalkTalk says it’s Q3 figures are complimented by “growing momentum in Q4”.

The company also saw growth in its mobile and fibre broadband customer numbers, up 35,000 and 22,000 respectively.

However total revenues for the quarter were down to £415m, compared with £422m in Q3 2012.

Unveiling the figures, Chief Executive Dido Harding said: “We have returned our total customer base to growth for the first time in three years – an important milestone on our journey to become a growing and more profitable business.

“We successfully launched TV and mobile handsets this summer and the growth in take-up by both existing and new customers underlines the scale of opportunity we see in these additional products.”

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Tagged With: TalkTalk, Telecoms, YouView

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