
Sky TV and broadband customers will see prices rise “by an average of 6.2%” from April, a level the firm says is “in line with or lower than other providers.”
A recent Ofcom rule change requiring firms to move away from inflation-based increases and instead set out price hikes in pounds and pence doesn’t affect Sky’s broadband and landline services.
In a note to customers, the firm says:
“Unlike many other major providers, our prices across broadband and talk are variable, which means customers who are in a minimum term on these products can cancel their package after being notified of a price increase, without paying early termination fees.
“This is why we send out detailed notifications about any changes to our prices and outline your rights to cancel. We’ll confirm if and how these terms apply to you when we contact you.”
Sky TV customers in their minimum term won’t be able to exit penalty free and customers on the Essential TV package will see no change in their prices in April.